Contact

Have a question about forecasts, need help with your account, or want to report something that looks wrong on the map? Email us — we read every message. Typical replies are within one to two business days (U.S. Eastern). Safety emergencies belong with official responders, not an email inbox.

boatcastapp@gmail.com

Prefer self-serve answers first? Visit the Help Center or How BoatCast works.

What you can reach us about

• General questions about BoatCast or how ratings work
• Product inquiries and partnership requests
• Bug reports, incorrect conditions, or map/location issues
• Account, sign-in, or subscription / billing help
• Account deletion requests — see Delete account
• Feature ideas and feedback — or use Account → Send feedback in the app
• Privacy, legal, or data requests (see also the Privacy Policy)
• Corrections to guide articles or glossary definitions

Tips for faster help

• Include the location (or approximate lat/lon) and time if you are reporting a forecast problem — or use Report this forecast on the day card.
• For account or billing issues, use the email on your BoatCast account when you write us. If you used Hide My Email, tap Sign in with Apple and mention that — the relay address is stored on the account, but you should not try to receive mail there.
• For guide feedback, include the article URL and the paragraph that needs a fix.
• For urgent on-water safety, use official sources (NOAA/NWS, Coast Guard, local notices) — BoatCast is not an emergency service.

More about BoatCast

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