BoatCast
Help Center
Short answers to common BoatCast questions. Last updated July 26, 2026.
How ratings are calculated
Good / Fair / Poor combines weather, wind, visibility, waves/swell, and wave period rules. Full detail: How BoatCast works.
Difference between marine and lake forecasts
Ocean source uses Marine API waves/swell. Lake source estimates chop from wind and uses satellite or shore-air methods for water temperature. Thresholds for typical wave height also differ by region / lake norms.
How to select the correct location
Search for a marina, ramp, or open-water spot, or tap the map near where you will boat. Ratings use an ~10-mile weather zone around that pin — move the pin if you need a different stretch of water.
Why conditions changed since the last visit
Models update, radar can override the current hour, and BoatCast refreshes zone forecasts about every 45 minutes. Check the “Forecast updated …” line on the day card and any official alert banner.
How favorites work
Favorites are a Pro feature (up to 25). Sign in on web or mobile to sync saved places. Free accounts do not see Save / Favorites controls.
Manage or cancel Pro
On the web, open Account → Manage billing for the Stripe Customer Portal (cancel, update card, invoices). On iOS / Android, use Account → Manage billing for App Store / Play subscription settings (or Restore purchases if you reinstalled). Pricing: BoatCast Pro. Policy: Subscriptions & refunds.
How to delete an account
Sign in → Account → Delete account. Your account is kept for 90 days in case of accidental deletion (and for billing records). Sign in again during that window to restore it. After 90 days the BoatCast user record and favorites are permanently removed. If you have a Stripe Pro subscription, BoatCast cancels it automatically when deletion starts (access ends immediately; we do not automatically refund the current period). You can also cancel Pro without deleting your account via Account → Manage billing. Full steps and an email request link: /delete-account. Questions: support@boatcastapp.com.
How to report an incorrect forecast
Use Report this forecast on the day card. It opens an email to support@boatcastapp.com with location, coordinates, rating, and fetch time prefilled. Add what looked wrong.
BoatCast safety limitations
BoatCast is provided for general informational and planning purposes only. It is not a substitute for official weather and marine forecasts, observations, alerts, watches, warnings, advisories, notices, or instructions from NOAA, the National Weather Service, the U.S. Coast Guard, emergency authorities, or other official sources. Always review current official information and actual local conditions before and during any boating activity.